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Junior CRM Marketing Manager (All Genders)

Hamburg
Full-time
Permanent employee

YOU & AHEAD

Are you passionate about CRM, customer communication, and data-driven marketing? At ahead, we’re focused on driving growth and increasing customer engagement through personalized campaigns and media initiatives. We’re looking for a hands-on, detail-oriented Junior CRM Marketing Manager to strengthen our CRM initiatives.

In this role, you’ll help bring our CRM strategy to life – from email and WhatsApp to printed media – ensuring a consistent, localized, and high-performing customer experience. Working closely with the Senior CRM Manager and cross-functional teams, you’ll execute newsletters, optimize CRM content, automate flows, and support loyalty and referral initiatives.

This position is ideal for someone who thrives in structured, creative work, enjoys measurable impact, and wants to deepen their expertise in retention and lifecycle marketing within a fast-paced environment.

YOUR TASKS

  • Newsletter Planning & Execution: Plan, schedule, and send newsletters in Klaviyo, ensuring correct targeting, QA, and alignment with visuals, messaging, and offers

  • Content Optimization & A/B Testing: Test and optimize subject lines, CTAs, and content blocks to improve open and click rates, and apply learnings to enhance future campaigns

  • Flow & Localization Support: Support the setup and maintenance of automated CRM flows (welcome, browse/cart abandonment, post-purchase, etc.) and localize communication for DE, NL, CH, and new expansion markets

  • Loyalty & Referral Program Support: Assist with loyalty program updates and referral campaigns, ensuring smooth integration with CRM flows and communications

  • Own Media & Printed Campaigns: Support planning and execution of printed media touchpoints (postcards, inserts, flyers), coordinate with partners and help track impact

  • Operational Support: Maintain campaign calendars, track performance metrics, and ensure smooth coordination across CRM, design, content, and operations teams

YOUR PROFILE

  • CRM & Marketing Experience: At least 2 years of practical exposure to CRM, email marketing, automations, or customer communication

  • Hands-On Mentality: Enjoy hands-on execution, including setting up campaigns, testing content, and following structured processes

  • Structured Working Style: Organized, reliable, and able to manage multiple tasks, deadlines, and priorities efficiently

  • Communication Skills: Confident communicator, comfortable interacting with external partners and internal teams in English; German is a plus

  • Analytical Mindset: Comfortable working with data, Excel/Google Sheets, and quick to learn analytics and CRM tools (e.g., Klaviyo, Shopify, Influence.io, HubSpot, Mailchimp, Braze or similar)

  • Flexibility & Learning: Open to learning new tools and processes, with curiosity for e-commerce, loyalty, and retention marketing

AND WHY AHEAD?

Working at ahead is more than just a job - it’s your opportunity to develop as a professional and as a person, while shaping the future of snacking. Our mission is to make low sugar the new standard, and we pour that ambition into every product we create. You’ll become part of a team where international talent, startup drive, real impact, and true ownership come together.
  • Hypergrowth Environment: If you're looking for greenfield, creative freedom, and real impact, you're in the right place. We're a team that is scaling fast - with purpose
  • Great Workspace: A central office in the heart of Hamburg near the Alster, top equipment (MacBook), snacks, drinks, plenty of ahead products - and yes, a ping-pong table. We’re also pet-friendly, so you can always bring your furry friend along
  • Amazing Team: Young, international, ambitious - inspiring colleagues who collaborate, support each other, and genuinely enjoy working together
  • Career Growth: Develop through cross-functional projects, structured feedback cycles, and a steep learning curve in a dynamic, high growth environment. We offer a fair, attractive salary with role-dependent bonus opportunities
  • Great Benefits: Fuel yourself with ahead snacks, drinks, and merch - we’ve got you covered. On top: a €50 monthly allowance to spend as you like - Urban Sports Club, mobility options, or vouchers from your favorite brands (IKEA, MediaMarkt, Lego and more)
  • Vacation Days: Enjoy 28 vacation days plus two extra days off on December 24 (Christmas Eve) and December 31 (New Year’s Eve)
  • Events & Offsites: Regular after-work hangouts and legendary annual team offsites you won’t forget
This role is based in Hamburg, with the flexibility of up to 2 home office days per week and the option to work from abroad for agreed upon periods. If this resonates with you, you can dive into the next steps as outlined below!

YOUR NEXT STEPS WITH US

Let’s get started! Here’s what the application process looks like:

Send us your resume and a few reasons why you want to be a part of ahead.
  1. We will get back to you as soon as possible to schedule an interview.
  2. After our initial meeting, you’ll work on a case study to give you a sense of the tasks you’ll be handling.
  3. Meet our team and the founders, Johannes and Philip, during the interview process and case study presentation.
  4. If both sides are happy, you can start as soon as possible!
Just reach out to us for a chat!

Disclaimer

ahead GmbH is an equal opportunity workplace and is devoted to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

About us

At ahead, we’re building the snack brand for a new generation – one that loves chocolate, cookies & gummies, but doesn’t love what sugar does to their bodies.
We use cutting-edge food tech to reinvent childhood favorites: no added sugar, no empty carbs – just full taste, better ingredients, and zero compromise.
The result? Everyday indulgence that actually fits your lifestyle.
Let’s make low-sugar the new normal. And fun again.
We’re growing fast, expanding across Europe, and looking for smart, driven, curious minds to join us.
If you’re ready to change how millions of people snack – for good – we’d love to meet you.